At Innocent Hearts Eye Care Centre, we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with us, whether online or in person.
1. Information We Collect
We may collect personal information from you when you visit our website, book an appointment, fill out forms, or communicate with us. This information may include:
- Personal Identification Information: Name, address, email address, phone number, and other contact details.
- Health Information: Medical history, details of eye conditions, treatment records, and other health-related information relevant to your care.
- Payment Information: Billing details, credit card information, and insurance details.
- Technical Information: IP address, browser type, device information, and other data related to your use of our website.
2. How We Use Your Information
We use the personal information we collect to:
- Provide and manage your eye care services.
- Communicate with you about appointments, treatment plans, and health information.
- Process payments and manage billing.
- Improve our services and website functionality.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Healthcare Providers: To coordinate and provide the best possible care.
- Insurance Companies: For billing and claims processing.
- Service Providers: Trusted third parties who assist us in operating our website and delivering our services, under strict confidentiality agreements.
- Legal Authorities: When required by law or to protect the safety of our patients and staff.
4. Protecting Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption, access controls, and regular security audits, to protect your data from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access and request copies of your personal information.
- Request corrections to any inaccuracies in your personal information.
- Withdraw consent for the processing of your personal information, subject to legal obligations.
- Request the deletion of your personal information, where applicable.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Innocent Hearts Eye Care Centre
[73 2nd & 3rd Floor, Shaheed Udham Singh Nagar, Jalandhar, Punjab 144003]
[+91-98759 69672]
[infoihec@ihgi.co.in]